About usKey Tre Viaggi: your travel agency since 1981!
Key Tre Viaggi: your travel agency since 1981!
A travel agency and DMC since 1981, we offer our professionalism and competence to assist you in organising your trip or holiday in Friuli Venezia Giulia, Italy or abroad, taking care of every detail to make sure it meets all your wants and needs.
What we do
Currently, KeyTreViaggi operates in the following sectors:
- school trips and educational trips;
- trips in Italy and Friuli Venezia Giulia for individual clients, groups, recreational clubs and associations (incoming);
- special trips for individual clients and groups to Slovenia and Croatia;
- incentive events, event organisation, team building for companies;
- Jewish itineraries across Italy to discover historical and artistic heritage
group or bespoke trips abroad
- group or bespoke trips abroad
- holiday packages and trips abroad (outgoing).
How we work
- Quality first
We have decided to create a company focused on Clients, constantly improving our working processes
- Best tour operators and suppliers
We only select tour operators and suppliers who allow us to offer our Clients high-quality organised trips, assistance, advantages and opportunities they will not find anywhere else
- Knowledge of the territory
We offer Clients our professionalism and knowledge of the territory and guarantee memorable experiences in Friuli Venezia Giulia and surrounding areas.
- Personalised appointments
To make sure we meet our Clients’ needs – whether they are individuals, groups or companies – and offer them our undivided attention, availability and assistance, we book personalised appointments.
- Staff training
We promote staff participation, valorising individual professionalism, competencies and empathy towards clients.
What we guarantee
- Transparency – no hidden costs
Our price policy is transparent and easy to understand. We give complete visibility to agency fees and to the package of services chosen by the client. We strive to answer all your queries.
- Help in managing complaints
In the event of service issues or “incidents” during the trip, we are available to provide Clients with quick and exhaustive answers.
To make sure you have a memorable and enjoyable trip, all KeyTreViaggi members of staff commit to:
- constant improvement, using UNI EN ISO 9001:2008 tools;
- monitoring service quality, through the regular monitoring and assessment of processes and services;
- maintaining an efficient and effective use of human resources and equipment through continuous training activities and research for the best operational and organisational procedures.
KeyTreViaggi Management and Staff